Hi, my name's Rich Lott and I run Artful Robot.
I have 18 years' experience creating, developing and managing websites and databases in the charity sector.
I have strong technical expertise at all levels: I understand all the behind-the-scenes stuff (data security, server maintenance, programming languages...) as well as the importance of clear, user-friendly systems that enable people to do their jobs more effectively.
I understand the need for future-proof technology: you don't want to have to start again in a few years' time because your needs have grown or changed. I understand small organisations' needs. Having worked as head of IT and strategic communications in a small (c20 staff) organisation I am used to advising non-technical, project staff on suitable technology, working closely with them in implementing it, training them and providing ongoing staff support. Quality is a priority for demands on a precious budget.
I specialise in work for charities, NGOs; I believe I can help people make a difference. I'm friendly, respectful, reliable and based in Oxford, UK.
“Rich has provided our website services for many years now and we couldn’t be happier with his work. Aside from the high quality ongoing support he provides, he is also excellent to work with on bespoke projects, such as our new website homepage and secure login area. We always put forward what we’d like and Rich provides all the technical expertise and ideas we could need in an easy-to-understand manner. He is efficient, professional and makes the challenges of making I.T. changes very, very easy. He’s the first person we’d consult and we would highly recommend him.”
Rob White, Marketing and PR Manager at nfpSynergy on developing new homepage and private client area.